Thank you for your interest in our company and application. Data protection and data security are very important to us. We would like to inform you about data collection, processing and use when using our application. As well as objection, revocation and other rights to which you are entitled as a person affected by data collection and use. 

This we do in compliance with the applicable data protection legislation and have committed to a vast selection of Privacy Laws form across the globe based on our customer base. In particular we adhere to the;

 

• UK`s Data Protection Act 2018;

• Europe`s General Data Protection Regulation (GDPR);

• California`s Consumer Privacy Act (CCPA);

• Canada`s Personal Information Protection and Electronic Documents Act (PIPEDA).

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The Controller

Harry Carter of Milton Road, Cowes, Isle of Wight, UK is the Controller of your personal data.

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The Supervisory Authority

The Information Commissioner’s Office (ICO) in the UK is the for us relevant authority in matters of data protection. You have the right to make a complaint at any time to the ICO (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

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What is personal data?

Personal data refers to any information relating to an identified or identifiable natural person (“Personal Data”).

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Accuracy

It is important that the data we hold about you is accurate and current, therefore please keep us informed of any changes to your personal data.

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Children Data

We takes the protection of children and their personal data very seriously and we have committed to the Children’s Online Privacy Protection Act of 1998. Because of that we designed Chores 4 Rewards not ask a child to disclose any information other than what is absolutely necessary to take part in an activity. As a parent you can review your child’s personal data at any time and contact us to remove or refuse any further collection of the child’s personal data.

 

As an additional Safety feature, we strictly limited what data and information a child can enter into the application and minimised the ability to enter personal data from anyone under the age of 13 without parental consent. If consent is given, we may receive information from children under the age of 13 as guided by the above stated legal provisions and in this Privacy Policy. In addition, we will not share children’s personal data with any third parties.

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What data do we collect?

We may collect data or ask you to provide certain data when you use our website and services. The sources from which we collect Personal Data are:

Data collected directly from you or your device relating to an identified or identifiable natural person (“Data Subject”) and may include direct identifiers such as username, apple id, email address.

Data collected through indirect identifiers such as login account details, login password, payment details, or IP address.

Data collected that is linked, for example if you have used our service and later choose us again, we will link your data and treat that linked data as Personal Data.

We organise collected Personal Data as Account Data and Licensing Data.

As described above, we link data and if we have already collected some of your data, we will only ask you for the remaining data that is necessary to carry out the service contracted for.

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How personal data is collected

We collect personal data in the following ways:

• direct interactions you may provide personal data when you download our application, request services or use our feedback form or otherwise or correspond with us.

• automated technology we automatically collect personal data (technical and usage) when you interact with our application and we may also receive technical data about you if you download and install our application.

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On what grounds do we use Personal Data?

We use your Personal Data for the following purposes and on the following grounds:

On the basis of fulfilling our contract (when use our application or buy a premium feature)

On the basis of your consent (when you contact us)

On the basis of legal obligations (for obligations such as tax, accounting, anti-money laundering, or when a court or other authority asks us to)

On the basis of our legitimate interest (for communications about security, privacy and performance improvements of our services. Or for establishing, exercising or defending our legal rights.)

Of course, before relying on any of those legitimate interests we balance them against your interests and make sure they are compelling enough and will not cause any unwarranted harm.

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When do we disclose your Personal Data?

We disclose your Personal Data in response to your business enquiry or your request for information within our Company in order to provide the best service possible and within our legitimate interest.

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We may share your information with organisations that help us provide the services described in this Privacy Policy and who may process such data on our behalf and in accordance with this Privacy Policy, to support this website and our services. For example, with our legal other professional advisors.

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We may share information you submit, including email address, profile photo and interaction details, with your family members including your children if they have been added to your group.

 

You will need to be aware that if you add a family member or create a child profile that the information you have submitted is shared within our group and becomes visible to the group members. As a additional safeguard you are given the option to use an avatar instead of a profile picture.

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We may also share information with our app store provider Apple Pay or Google Pay , and you may need to provide credit or debit card information directly to Apple in order to process payment details and authorise payment following a secure link. The information which you supply to in such cases is not within our control and is subject to Apple’s own Privacy Notice and Terms of Use or Google`s which you can find here and here

We may disclose personal information in other circumstances such as when you agree to it or if the law, a Court order, a legal obligation or regulatory authority ask us to. If the purpose is the prevention of fraud or crime or if it is necessary to protect and defend our right, property or personal safety of our staff, the website and its users.

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Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us.  However, we are legally required to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers, for tax purposes.

You can learn how long your information is held and when it is destroyed from our Data Retention Policy which you can request using our contact form.

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Your Rights

You have a number of ‘Data Subject Rights’ below is some information on what they are and how you can exercise them. There is more information on the Information Commissioners website (www.ico.org.uk).

• information about the processing of your personal data.

• obtain access to the personal data held about you.

• ask for incorrect, inaccurate or incomplete personal data to be corrected.

• request that personal data be erased when it’s no longer needed or if processing it is unlawful.

• object to the processing of your personal data for marketing purposes or on grounds relating to your particular situation.

• request the restriction of the processing of your personal data in specific cases.

• receive your personal data in a machine-readable format and send it to another controller (‘data portability’).

• request that decisions based on automated processing concerning you or significantly affecting you and based on your personal data are made by natural persons, not only by computers.

• You also have the right in this case to express your point of view and to contest the decision

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Where the processing of your personal information is based on consent, you have the right to withdraw that consent without detriment at any time through our contact form.

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The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal personal information about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it. We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your personal information.

 

We encourage you to get in touch if you have any concerns with how we collect or use your personal information. You do however also have the right to lodge a complaint directly with the ICO, their contact details can be found on their website (www.ico.org.uk).

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California Privacy Rights

Sources and Categories of collected personal information

(you can find all sources and categories of collected personal information above)

Business or commercial purpose for collecting information

(you can find all purposes of processing personal information above)

Categories of third parties with whom the business shares personal information

(you can find all categories of recipients of personal information listed above)

In addition to the rights as explained, under California’s “Shine the Light” law, California residents who provide personal information (as defined in the statute) to obtain products or services are entitled to request and obtain from us, once per calendar year, information about the personal information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared such personal information for the immediate prior calendar year (e.g., requests made in the current year will receive information about the prior year). To obtain the information about data we hold about you or to effect the opt out, please contact us.

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How do we protect your Personal Data?

We protect your data using state of the art technical, and physical safeguards and operate a firm system of policies, confidentiality agreements, digital safeguards and procedures to ensure the highest level of administrative protection.

In more detail to access our database the user must be authorised, is challenged through a two-way authentication system and use an encrypted VPN. Also, the removal of Personal Data from our location is forbidden and made by using a complex encryption system very difficult. We use cutting edge antivirus and anti-malware software and up-to-date firewall protection. Moreover, authorised personnel must have a legitimate need to know interest such as being your point of contact or service your user account.

The data we collect from you may be stored, with appropriate technical and organisational security measures applied to it, on our servers in the USA. In all cases, we follow generally high data protection standards and advanced security measures to protect the personal data submitted to us, both during transmission and once we receive it.

To exercise any of your rights, or if you have any questions or complaints about our use of your Personal Data and this policy, please contact us using our contact form.

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Do Not Track

We or a third party contracted by us may use technologies such as cookies, web beacons, or scripts to gather information about how you and others interact with our services. We use this aggregated information to understand and optimize how our services are used, improve our marketing efforts, and provide content and features that are of interest to you.

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Do Not Sell My Personal Information

We do not sell information that directly identifies you or your child. In fact, we do not even share that type of information except with service providers who can use the information solely to provide a service on our behalf, when a consumer directs us to share the information.

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System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.

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Automated decision-making and profiling

We do not use automation for decision-making and profiling.

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Data Breaches/Notification

Databases or data sets that include Personal Data may be breached inadvertently or through wrongful intrusion. Upon becoming aware of a data breach, we will notify all affected individuals whose Personal Data may have been compromised, and the notice will be accompanied by a description of action being taken to reconcile any damage as a result of the data breach. Notices will be provided as expeditiously as possible and in no event be later than the commencement of the payroll period after which the breach was discovered.

 

Confirmation of Confidentiality

All company employees must maintain the confidentiality of Personal Data as well as company proprietary data to which they may have access and understand that that such Personal Data is to be restricted to only those with a business need to know. Employees with ongoing access to such data will sign acknowledgement reminders annually attesting to their understanding of this company requirement.

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Cookies and Similar Technologies

Cookies are small text files stored on your device. We use cookies and similar technologies to help us understand things like, features, or ads you view. This information helps us to measure the effectiveness of our advertising and enhance your experience. We use Internet log files (which contain technical data such as your IP address) to monitor traffic on our Services, troubleshoot technical problems, detect and prevent fraud, and enforce our User Agreement. We currently do not respond to Do Not Track (DNT) signals.

 

We also use Firebase for managing our application infrastructure. You can find their privacy policy here.

 

Changes

This Privacy Policy and our commitment to protecting the privacy of your personal data can result in changes to this Privacy Policy. Please regularly review this Privacy Policy to keep up to date with any changes.

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Queries and Complaints

Any comments or queries on this policy should be directed to us using the following contact details.

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Harry Carter

Milton Road, Cowes, Isle of Wight, UK

harrycarter1995@gmail.com

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If you believe that we have not complied with this policy or acted otherwise than in accordance with data protection law, then you should notify us.